24/7 Control Centre
Rapid Response is one of only a select few security companies that operates its own 24-hour Operations Centre. Any time, day or night, customer service representatives are on duty in the centre to respond to client and employee needs. The centre is equipped with the most advanced computer systems available coupled with sophisticated scheduling software supported by redundant power supply systems, which allow us to operate under the most adverse conditions.
Rapid Response Operations Centre ensure security program integration. Within moments of a call being received, the process to meet client and employee concerns is set in action.