Door Supervisor

Event Security – Event Security Services – Event Security Staff

Functions Of a Door Supervisor

The Functions of Door-staff in the Night-Club setting are often misunderstood.

The Doorman is the first person the Patron sees and sets the mood for the style and attitude of the club.The True Function of Doorman/Staff is to provide access control for a Nightclub and screen those that enter.

A Doorman is the person who stands at the entrance and checks IDs to insure that each person is old enough to Legally enter the Establishment and is Dressed appropriately AND is not impaired by Drink or Drugs.

Another function of a Doorman is to prevent admittance to those who have previously caused trouble inside the Club or have dealt drugs inside.

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A Rapid Response Security Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key Holding and also hold the ISO 9001-2015 & CHAS (Health & Safety) approved contractor.

Most Night-clubs begin to have problems and a bad reputation when they hire Security firms who are only too happy to supply Inexperienced and Poorly Trained Aggressive Doorstaff. Our SIA Licensed Door-Staff are Highly Trained in Weapon and Drug Detection and Crowd Control. The Duty of Our Doorstaff is to monitor the crowd inside and outside of the Venue and to see that everyone behaves.

Our Goal is to see that Everyone has a very Safe and Enjoyable time. Our Door-staff are Personable, Friendly and are also able to talk to people without appearing too threatening or intimidating. Doorstaff will keep all Entrances and Fire exits clear at all times.

The mere presence of Door-staff will remind the Patron that their conduct is being scrutinised. A Night-club is about providing Hospitality where people can go to Relax, Unwind, Dance, Socialise, Feel Safe and have a Good time. Door-staff will “manage” the Patrons inside your Venue and will see to it that no one becomes overly aggressive and spoils the mood.

Anyone fighting or causing trouble WILL be ejected. Our Door-staff will wake up anyone sleeping inside the Club. Unacceptable behaviour will not be tolerated. Anyone Dealing or Taking drugs will be handed over to the Police and/or Ejected. Our Door-staff will Evenly and Fairly enforce the Venue rules. The Best run Night-clubs Enforce the Rules and do so Immediately. One Nation Security Services Security Personnel adhere to a Polite but Firm attitude. A well-timed and discreet comment from our Doorstaff about offensive language or behaviour is all that is necessary, in most cases. Sometimes a second warning maybe necessary that further conduct will result in being asked to leave the premises. Any Patron who rejects a request to behave will be asked to leave.

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  • Patron Ejection

No one likes to be asked or told to leave an establishment.

If the Patron is taken aside and discreetly told about the decision, the likelihood of an aggressive exchange is reduced.

If it becomes necessary to physically escort a Patron to the exit, our Doorstaff are well Trained to do so and will escort, without harm, the Patron or Patrons out of your premises. Usually we will have present at least one Doorstaff more than the number of people being escorted out-For Security reasons.

Reasonable Force will be used only in Patron ejection, Self-Defence or for the purpose of detaining a criminal for the Police.

Escorting a Patron out of a Venue involves the use of a polite explanation of why they are being asked to leave, all our Doorstaff are trained to do so.

Customer Fights

If two or more Patrons mutually get into a fistfight, they must be removed from the Venue immediately for everyone’s safety. At the Head Doorman’s discretion the less aggressive may be permitted to stay if mitigating circumstances are proved. We operate a Drug Free Policy.

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